We ship DHL Express from Monday to Wednesday, we strongly recommend that you chose a shipping address where you will be present to ensure you can unpack and refrigerate the products on arrival.

Natren Probiotics are packed with an ice pack and Paperfloc.

Order status

You will receive two emails after you have placed your order and provided us with a valid email address: The first confirms that your order has been received and will contain your receipt; this email should arrive within approximately 24 hours. The second confirms that your order has been posted; this email should arrive within approximately 1 - 2 business day. If you do not receive our emails, please look in your spam or junk folders. If they are not found in there, you may have typed in an incorrect email address when completing the order form email address field.